Delivery Policy

Processing and Shipping

• Orders dispatched within 1-2 business days after payment
• We use reputable courier services across Bangladesh
• Delivery typically takes 3-7 days depending on location
• Same-day/next-day delivery for select Dhaka university campuses if ordered before 12 PM

Delivery Risk

Risk transfers to customer once package is with courier.

Lost/Damaged Shipments

• Report lost packages within 7 days of expected delivery
• Report damage within 3 days with photo evidence
• We assist with claims but aren't liable for courier mishaps